Diploma of Hospitality Management

SIT50422| CRICOS Course Code: 110313A

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.
Learners are over 18 years of age. All international students must be able to demonstrate an IELTS 5.5 level of English language or equivalent. They have either completed their education to a level that is equivalent to an Australian Senior High School, College or University

Course Duration

This program is delivered over 78 weeks’ including term breaks of full-time study. Our program uses a combination of classroom face-to-face learning, practical hands-on classes in our training facility, and online resources and activities to enhance the learning experience. A total of 15 hours a week is undertaken in the classroom with additional 5 hours completed online each week. As part of this qualification, you are required to complete work based activities that allow you to develop your skills in the hospitality industry.

Calendar Year: Seventy- Eight (78) weeks
Academic Year: Sixty (60) weeks
Term breaks: Eighteen (18) 6 ×3 weeks

Possible job titles relevant to this qualification include:

Core Units 

• SITXFSA005 Use hygienic practices for food safety
• SITXCCS015 Enhance customer service experiences
• SITXWHS007 Implement and monitor work health and safety practices
• SITXCOM010 Manage Conflict
• SITXHRM008 Roster Staff
• SITXCCS016 Develop and manage quality customer service practices
• SITXFIN009 Manage finances within a budget
• SITXFIN010 Prepare and monitor budgets
• SITXGLC002 Identify and manage legal risks and comply with Law
• SITXHRM008 Lead and manage people
• SITXMGT004 Monitor work operations
• SITXMGT005 Establish and conduct business relationships
• SITHIND008 * Work effectively in hospitality service

Elective Units 

• SITHACS009 Clean premises and equipment
• SITHFAB024 Prepare and serve non-alcoholic beverages
• SITHFAB025 Prepare and serve espresso coffee
• SITXCCS010 Provide visitor information
• SITEEVT023 Plan in-house events
• SITHFAB021 Provide responsible service of alcohol
• SITHIND006 Source and use information on the hospitality industry
• SITXINV008 Control stock
• SITXINV007 Purchase Goods
• SITXFSA006 Participate in safe food handling practices
• SITEEVT029 Research event industry trends and practices
• SITXHRM007 Coach others in job skills
• SITEEVT020 Source and use information on the Events Industry

Work Placement

In order to successfully complete the course and to be awarded with the Qualification students must complete a period of work placement to demonstrate their ability to perform to the required standard in the workplace.

Work Placement for this course includes a minimum of 400 hours.