Diploma of Hospitality Management

SIT50416 | CRICOS Course Code: 097676J

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services,
cookery, food and beverage and gaming

Entry Requirements

There are no entry requirements for this qualification.
Learners are over 18 years of age. All international students must be able to demonstrate an IELTS 5.5 level of English language or equivalent. They have either completed their education to a level which is equivalent to an Australian Senior High School, College or University

Course Duration

This program is delivered 20 hours /week full time study face-to-face, entirely off-the-job at GI campus through a combination of face-to-face trainer-led classes and practical classes involving small group and individual activities.

Calendar Year: Seventy- Eight(78) weeks
Academic Year: Sixty (60) weeks
Term breaks: 6×3 weeks
Allocated hours: 1200 contact hours

Possible job titles relevant to this qualification include:

  • Banquet or Function Manager
  • Bar Manager
  • Café Manager
  • Chef de Cuisine
  • Chef Patissier
  • Club Manager
  • Executive Housekeeper
  • Front Office Manager
  • Gaming Manager
  • Kitchen Manager
  • Motel Manager
  • Restaurant Manager
  • Sous Chef
  • Unit Manager Catering Operations

After achieving the SIT50416 Diploma of Hospitality Management, students may undertake further study to SIT60316 Advanced Diploma of Hospitality Management or other Advanced Diploma Level

Core Units 

  • BSBDIV501 Manage diversity in the workplace
  • BSBMGT517 Manage operational plan
  • SITXCCS007 Enhance customer service experiences
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXCOM005 Manage conflict
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXGLC001 Research and comply with regulatory requirements
  • SITXHRM002 Roster staff
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXWHS003 Implement and monitor work health and safety practices

Elective Units 

  • SITHIND004 Work effectively in hospitality service
  • SITHIND001 Use hygienic practices for hospitality service
  • SITHIND002 Source and use information on the hospitality industry
  • SITHFAB002 Provide responsible service of alcohol
  • SITTGDE007 Research and share general information on Australian Indigenous cultures
  • SITXHRM006 Monitor staff performance
  • SITXINV004 Control stock
  • SITXMPR006 Obtain and manage sponsorship
  • SITTTSL010 Use a computerised reservations or operations system
  • SITXHRM004 Recruit, select and induct staff
  • BSBFIA302 Process payroll
  • SITXMPR004 Coordinate marketing activities
  • SITEEVT006 Develop conference programs
  • SITHACS007 Conduct night audit
  • BSBSMB404 Undertake small business planning