Certificate IV in Hospitality

SIT40422 | CRICOS Course Code: 110312B

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor, and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, food and beverage, and gaming.

Entry Requirements

There are no entry requirements for this qualification.
Learners are over 18 years of age. All international students must be able to demonstrate an IELTS 6.0 level of English language or equivalent. They have either completed their education to a level which is equivalent to an Australian Senior High School, College or University

Course Duration

This program delivers over 20 hours of full-time study a week. Training consists of 20 hours a week face-to-face delivery. Resources are available online through the college Moodle platform.  Global Institute Trainers use a combination of trainer-led classes and practical activities involving Small-group and individual activities.

 

Calendar Year: Seventy – eight (78) weeks
Academic Year: Sixty (60) weeks
Term breaks: Eighteen (18) 6×3 weeks
Allocated hours: 1200 face-to-face hours

Possible job titles relevant to this qualification include:

  • Bar Supervisor or Team Leader
  • Concierge
  • Duty Manager
  • Food and Beverage Supervisor or Team Leader
  • Front Office Supervisor or Team Leader
  • Housekeeping Supervisor or Team Leader
  • Gaming Supervisor or Team Leader
  • Shift Manager

After achieving the SIT40422 Certificate IV in Hospitality, students may undertake further study to SIT50422 Diploma of Hospitality Management or other Diploma Level Courses.

Core Units 

  • SITHIND008 Work effectively in hospitality service*
  • SITXCCS015 Enhance customer service experiences
  • SITXCOM010 Manage conflict
  • SITXFIN009 Manage finances within a budget
  • SITXHRM007 Coach others in job skill
  • SITXHRM008 Roster Staff
  • SITXHRM008 Lead and manage people
  • SITXMGT004 Monitor work operations
  • SITXWHS007 Implement and monitor work health and safety practices

Elective Units 

  • SITXFSA005 Use hygienic practices for food safety
  • SITHACS009 Clean premises and equipment
  • SITHFAB024 Prepare and serve non-alcoholic beverages
  • SITHFAB025 Prepare and serve espresso coffee
  • SITXCCS010 Provide visitor information
  • SITEEVT023 Plan in-house events
  • SITHFAB021 Provide responsible service of alcohol
  • SITHIND006 Source and use information on the hospitality industry
  • SITXINV008 Control stock
  • SITEEVT020 Source and use information on the Events Industry
  • SITXINV007 Purchase Goods
  • SITXFSA006 Participate in safe food handling practices

* Denotes this unit is completed in the workplace as part of the course.

Please note all units are correct at the time of publication and may change to reflect training package changes and / or industry needs.

Work Placement

In order to successfully complete the course and to be awarded the Qualification students must complete a period of work placement to demonstrate their ability to perform to the required standard in the workplace.

Work Placement for this course includes a minimum of 400 hours.